AVIMark and Impromed (SyncVet) APIs are temporarily down

Incident Report for Vetstoria

Resolved

This incident has been resolved.
Posted Jan 29, 2026 - 12:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2026 - 12:15 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 29, 2026 - 11:50 UTC

Update

We're having some trouble connecting to some AVIMark and Impromed (SyncVet) clinics. Don’t worry, our team is investigating the issue.
Posted Jan 29, 2026 - 11:14 UTC

Investigating

We're having some trouble connecting to some AVIMark (SyncVet) clinics. Don’t worry, our team is investigating the issue.
Posted Jan 29, 2026 - 10:44 UTC
This incident affected: Online Booking Platform (US Server) and Practice Information Management System Integrations (AVIMark - SyncVet, ImproMed - Syncvet).
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