All Systems Operational

Online Booking Platform Operational
US Server Operational
NVA Server Operational
EU Server Operational
FR Server Operational
AP Server Operational
DEMO Server (Internal) Operational
Practice Information Management System Integrations Operational
Ascend (Covetrus) Operational
AssistoVet (Covetrus) Operational
AVIMark - SyncVet Operational
AVImark Vetdata Operational
Bourgelat Operational
Cornerstone (Idexx) Operational
eVetPractice (Covetrus) Operational
ezyVet (Idexx) Operational
Fuga Operational
Animana (Idexx) Operational
Merlin Operational
Neo (Idexx) - AU Operational
Neo (Idexx) - US Operational
OpenVPMS Operational
ProVetCloud Operational
Rhapsody Operational
Robovet (Covetrus) Operational
Vetera Operational
VetIT Operational
VetNet - Tang Operational
Vetocom Operational
VetOne Operational
VetScope Operational
Vetspire Operational
DaySmart Vet Operational
Vision Operational
RxWorks (Covetrus) Operational
ImproMed - Syncvet Operational
Teleos Operational
AVIMark - COM Operational
Shepherd (Bitwerx) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 10:07 UTC
Investigating - We're having some trouble connecting to Bourgelat. Don’t worry, we have made the Bourgelat team aware.
Sep 17, 07:23 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - We’re back! All Direct Booking practices using Shepherd (Bitwerx) should be up and running. Thanks for bearing with us.
Sep 10, 14:41 UTC
Investigating - We’re currently investigating an API failure affecting a subset of Direct Booking practices using Shepherd (Bitwerx). The issue has been escalated to our API partner (Bitwerx), and we are awaiting further updates.
Sep 10, 11:47 UTC
Resolved - This incident has been resolved
Sep 10, 07:43 UTC
Investigating - We're having some trouble connecting to Vetocom. Don’t worry, we have made the Vetocom team aware.
Sep 10, 05:27 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.